If you wish to opt out or correct or update the personal information that Tingari Group may hold, please complete contact the Privacy Officer as set out below.
This policy is intended to set out Tingari Group, its related companies and trusts (“Tingari Group”) approach to complying with the Privacy Act (Cth)1988 (“Privacy Act”). This policy relates to the collection, storage and use of personal information.
Collection of Information
Tingari Group collects personal information in order to carry out daily business. The primary purpose of collection of personal information is for entry into a property transaction and communication with our customers and investors.From time to time, members of Tingari Group conduct surveys as to customers and investors personal preferences, which may collect personal information to improve our customer or investor services.Collection, maintenance, disclosure of certain personal information is governed by the Privacy Act and other legislation. Personal Information may also be disclosed to other members of Tingari Group.
Guidelines for collection of Personal Information
1. Information to be collected from customers is to be relevant and appropriate for operating the relevant business in Tingari Group.2. Where practical it is Tingari Group’s policy to collect the information from the individual concerned. Tingari Group may collect information in particular circumstances about personal preferences to assist Tingari Group in its marketing initiatives.3. From time to time Tingari Group may employ third party advertising companies who are used to measure the effectiveness of any advertising by monitoring traffic on the website. Any information collected is anonymous and does not identify people.
To Whom is Personal Information Disclosed
Parties to whom Tingari Group may disclose relevant personal information include:a. consultants (including but not limited to solicitors) and agents or contractors (including but not limited to real estate and travel agents) acting on Tingari Group’s behalf;b. corporate affiliates;c. valuers where Tingari Group is seeking to revalue a property or lease;d. regulatory authorities where required by law;e. related parties and entities of the Tingari Group for marketing purposes; andf. parties to whom Tingari Group has outsourced various functions e.g. share registry services, restaurant services, etc.
How Information is Collected?
Personal information is generally collected through an application or reservation form, the Internet, applying to become a member of various customer loyalty programs run by Tingari Group or through a competition. Occasionally personal information is collected through a questionnaire or survey.The information used and collected is only for the purposes of the particular transaction and for use within Tingari Group e.g. for marketing initiatives or to communicate with you.
Maintenance of the Quality of Information
Tingari Group will take reasonable steps to ensure that the personal information it collects and uses is accurate, complete and up to date.Tingari Group will let individuals see information held about them and correct the errors or omissions. Where a customer or investor wishes to review information held about them, they should contact or be referred to the Privacy Officer.It is Tingari Group’s policy from time to time to delete or de-identify information about you when it is no longer needed or no longer a legal requirement for the information to be kept.
Security of Information
There is access restrictions to confidential and personal information about individuals. Tingari Group does not sell personal information to companies outside Tingari Group.
Complaints and Access to Personal Information
If you wish to make a complaint or view what personal information we may hold about you, you should contact our Privacy Officer. You will need to specify the personal information to which you are seeking access. To ensure the integrity and safety of the personal information, Tingari Group will only disclose to customers and investors such information if its internal procedures are satisfied. Depending on the nature of the request we may ask you to put your request in writing and sign an enquiry form, which will be sent to you. To contact the Privacy Officer you should use either:Email
Or phone 1300 725 521
Opting Out and Changing Details
Tingari Group may from time to time send to its customers or investors general marketing material. Upon request, Tingari Group is agreeable to removing you from our marketing campaigns. If you wish to opt out or correct or update the personal information that Tingari Group may hold, please contact the Privacy Officer as set out above.
What Information Do We Collect and How Is It Used?
Tingari Group collects the following information regarding visitors to our website: information regarding what pages are accessed. Tingari Group collects and logs this information for statistical purposes.Through the use of a cookie (see under ‘Cookies’), Tingari Group can record the pages you visit and the information you require. Through analysis of these records, Tingari Group endeavours to provide you with an improved service when you revisit Tingari Group’s website.We also collect information volunteered by you through website registrations. This information is used to fulfil your request for more information.Tingari Group endeavours to use and disclose your personal information only in limited circumstances (see section above titled “To whom is Personal Information Disclosed”).
Tingari Group takes all reasonable security measures to protect personal information from loss, unauthorised access, destruction, misuse, modification or disclosure.
Changes to Tingari Group’s Privacy Statement
Tingari Group reserves the right to modify or amend this statement at any time and will provide an update of the policy on Tingari Group’s Website if it has been changed. If you have any further questions about Tingari Group’s Privacy Statement please contact Tingari Group’s Privacy Officer.